Sales of test instruments are based upon acceptance of the following terms and conditions. The purchaser agrees to be bound thereby. All tests and materials offered by PSB are copyrighted. Printing or reproducing copyrighted materials, including reproduction onto any electronic medium, is prohibited by law. The purchase of copyrighted materials does not grant a right to print or reproduce additional copies of such materials for any purpose.

No adaptations, modifications, or special versions may be made without express written consent by the publisher. (Such adaptations, modifications, or special versions may affect the validity of the test.) Permission requests should be mailed to: President, Psychological Services Bureau, Inc., 2246 Ivy Road, Suite 7, Charlottesville, VA 22903. No modification or additions will be binding upon the seller unless expressly agreed to by the seller in writing. Acceptance of these terms and conditions by the purchaser may be given by sending a purchase order, an order form, or by payment of part or all costs for any tests ordered.

The purchaser acknowledges and agrees that the content of the seller's tests constitute what in law is termed trade secrets, including confidential and proprietary material, property, information, and procedures of the seller. The purchaser will not authorize or allow disclosure of the content of a test instrument. The tests and related materials, including the answer documents are copyrighted and may not be reproduced or transmitted for any purpose, in whole or in part, in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage or retrieval system, without prior permission in writing from the seller.

Included in the basic principles of test security with which the purchaser agrees to comply are:

• The value of tests depends on the test taker not being told the answers before he or she begins the test.
• Test questions are not to be reproduced or paraphrased in anyway. Such reproduction or paraphrasing can invalidate the test.
• Access to the test, between testing sessions, is to be limited to persons with a responsible professional interest that will safeguard their use.
• Requests to read the test questions by other than the responsible professional should be referred to the seller. This limitation does not, of course, apply to the examinee in the process of taking the test.
• Where a test taker indicates a need to examine his or her results, the test taker should do so only in the presence of a representative of the school, college, or other institution that administered the test.
• Requests by the test taker to examine his or her responses to test items, as recorded on the computer, should be forwarded to the seller.
• Test users agree to guard against improper use of tests. To protect their value, tests and associated materials must be kept in locked files or storage cabinets accessible only to authorized personnel.
• Absolute security is essential if the test is to be a test.

Limited Warrenty

PSB warrants that all materials offered for purchase are suitable, in accordance with applicable professional psychological standards, for their intended purpose as described in the literature available from the seller, and will be of usable quality. PSB makes no other warranties, express or implied, including warranties of merchantability or fitness for particular purpose. Return or replacement of materials, or refund of all or a portion of the purchase price (based upon the usability of the materials), at PSB's sole option, constitutes the sole and exclusive remedy of the purchaser, in lieu of any and all actual, consequential, incidental, special or other remedies and damages in connection with any test, any test materials, and any use or misuse thereof, and any scoring or other services in connection therewith. PSB is not, under any circumstances, liable for the purchaser's expenses in using a test, for circumstances effected through using, or effecting the use of a test (such as, but not limited to, delays, costs of substitute materials, possible lost income, grants, profits), or any other special or consequential damages. These provisions apply to all orders accepted by PSB and may not be modified by any means unless expressly agreed to in writing by PSB. The customer accepts responsibility for selecting tests to achieve the customer's intended results and responsibility for administration, use, validation, and all test results obtained in so doing.

Data Collection and Research

PSB reserves the right to collect non-person-specific data obtained from the processing of PSB products and to utilize these data for research and statistical purposes. PSB may also disclose such data to third parties with or without reimbursement or notification. Research involving the use of the PSB tests is encouraged. For assistance address requests to the Coordinator of Research and Development, Psychological Services Bureau, Inc., 2246 Ivy Road, Suite 7, Charlottesville, VA 22903.

Credit and Payment Terms

Payment for the electronic tests is due in full upon purchase unless specific arrangements to the contrary have been made with the seller. The Psychological Services Bureau, Inc. (PSB) gladly accepts VISA, MasterCard, and American Express. Please provide the account number and expiration date when placing an order. A receipt for payment will be emailed with password access to the test administrator for the purchased test session applicants'. There is no discount.

Delivery Time

Orders received via the website or phone will be processed immediately so that the purchaser/test administrator will have access to the online testing suite within 24 hours. Results are made available to the test administrator immediately upon completion of the examination. Support for the electronic testing is available and can be reached by calling (877) 932-8378.

Returns, Credits and Adjustments

PSB seeks to provide complete customer satisfaction. Refunds will be issued for unused electronic tests if requested within 10 days of purchase. Alternatively, the purchaser can retain the unused test authorizations for the next planned testing session.